Terms

In force since 4 November 2026.

This is a translation. The Portuguese version is the legally binding one.

orwell.pt is a free service, run from Portugal. If you use it, you accept these rules.

Your account

Your account lives in the app, on your device. If you lose the account password and have no copy of the account, the account is lost. There is no copy on any server to give it back to you.

To use this server, you must be at least 16 years old.

What is not done here

Using this service for illegal activities is forbidden. Each person is responsible for what they do here. We cannot read what you write. Whoever runs each channel moderates it, with the tools of the app.

Reports

You can report a message from the message menu, or a person from their profile. People without an account write to orwell.eu@proton.me. Say what happened and where, and add what shows the problem.

In the app, you choose one of these reasons:

1. Sexual abuse of children
2. Threats or incitement to violence
3. Harassment or stalking
4. Intimate images without consent
5. Fraud, phishing or spam
6. Hate speech
7. Other illegal content
8. Other (note required)

Before you send, the app shows you everything that leaves your device. Attachments go only as name, type and size. When the report is in a channel and the founder is in that channel, the founder gets a copy without your name.

What we do.

• A person reads every report and decides. We use no automated means.
• We see only what the person who reports gives us. We scan nothing, because we cannot.
• We can suspend the reported account on this server. The suspension is reversible.
• A person whose account is suspended sees a notice on sign in. The notice says the measure, its duration and its scope; the facts and where the decision came from; that no automated means were used; the rule or the clause of these terms we applied; and the ways to redress: ask for a review in the app, go to the courts, and complain to ANACOM.
• A person decides every review request, within 30 days.
• The person who reported gets the decision: "account suspended" or "no action".
• When a report shows a suspected crime that threatens the life or safety of someone, we tell the Polícia Judiciária (the criminal police) or the Ministério Público (the public prosecutor) at once.
• A suspension stops the account, not the person.

Authorities.

Apart from the danger case above, we give data to authorities only with a court order. We keep each report for 90 days after we close it, or while a suspension or a review is open.

If you disagree with a decision of ours, you can go to the courts. You can also complain to ANACOM, the Digital Services Coordinator in Portugal.

No warranties

We provide the service as it is. We do not guarantee that it is always available or that it keeps your data. We are not liable for damage arising from the use of the service, to the fullest extent Portuguese law allows.

The server keeps encrypted messages for 30 days, so they reach whoever was offline. We are not an archive.

Changes

These rules may change. The date at the top says since when they apply.

Contact

orwell.eu@proton.me is the single point of contact for people who use the service and for the authorities of the Member States, the European Commission and the European Board for Digital Services. We answer in Portuguese and in English. Applicable law: Portuguese.